Grand Hotel Bagni Nuovi

amazing scenery and relaxing spa. Top location!

The building and the view are amazing, hovever you don't get the exclusive experience that you would expect from a five stars hotel. The SPA, which is open to the public, makes the hotel very crowded. You perceived it immediately when you arrive and you see cars parked everywhere and nobody is there to welcome you or give directions. The SPA itself, which should be the differentiating point, is very busy . You spent most of the time waiting or surrounded by people chatting. The COVID maximum capacities of the single facilities was never compliant. Nobody was around to check. A clear signal that quantity is prioritise over quality.

Bellissima esperienza!