알부페이라 비치 호텔

A localização do Hotel é maravilhosa, região próxima dos bares e restaurantes. Existe sim barulho na rua por conta dos bares, mas a localização vale qualquer barulho.

When we checked in, we noticed several issues with the room. Two lights were not working, one being the main bathroom light, and the bathroom faucet was not mounted properly to the bathroom cabinet. It was brought up with the front desk and they said nothing could be done for at least a week. I fixed the bathroom faucet as best I could, but it ultimately came undone twice during our 4 night stay. The main bathroom light and the other broken light were not fixed at all. When we checked out we had a few hours before leaving to the airport and asked if we could leave 2 small carry on bags in a large vacant area behind their desk. They wanted a €15 charge. I reminded them of the issues we had with pur room thinking that should offset the charge they were after. The desk clerk called the manager who claimed she was too busy to come down. This is a boutique hotel with approximately 30 rooms and I talked to the manager over our 4 nights several times, noting that she never seemed too busy to talk. Based on the poor customer service, and not responding appropriately to a customer complaint, I would definitely think twice before staying here.

There is only the bedroom terrace to sunbathe and the after midday it is in shade. The pictures of the hotel show a rooftop sunbathing area which no longer exists

Excellent

Would not recommend - location is terribly noisy and it’s impossible to sleep due to very loud music from surrounding bars until 4am each night. Very basic facilities and poor customer service at hotel