포 시즌스 호텔

I would rate our stay 8.7 out of 10. Some items were exceptional and some items require improvement to get to 4 star hotel level. Staff - brilliant. Room service - flawless. Breakfast - amazing. Restaurants on site 10/10. Rooms - solid 9, because child bed base looked so bad, I have no comments. What went wrong. Indoor pool condition - terrible. Broken sanitary, mold, 3 star hotel quality. They plan to renovate it, but it is not a four seasons standard and I would not even give it a 4 start level. Beach territory - new umbrellas and tables, but beach is not clean at all. Cigarette butts are normal, and generally it is not clean and entrance to the beach is full of stones and since the beach is open for public use, there are some graffiti's and it just does not feel like a four seasons luxury resort. Would we come back - yes, did we like it? Yes. Can it be better? Yes. Mixed feelings, but the staff and their attitude really made our stay amazing and overall it is a pretty good hotel, just not a true four seasons.

Left feeling very refreshed. Such lovely staff. Lovely food and ambience. Can’t wait to stay again.

amazing hotel

The breakfast offers a wide variety of options, however the quality of the pancakes and waffles is quite low. In addition, the vegetarian omelettes are prepared on the same pan and with the same spatula as bacon and other meats. A wider selection of vegetables would also be appreciated, such as bell peppers, green onions, red onions, carrots, and similar options. The indoor pool was still quite cold, and there is no shared hot tub or similar facility, which made the experience less relaxing than expected for a winter stay. We asked about a late checkout and were told the hotel was fully booked for the upcoming night, even though rooms were still available online and the hotel policy states that late checkout is possible at 50% of the next night’s rate. This left us feeling slightly unwelcome. Other than these points, the staff was excellent and very welcoming, so mixed experience.

Everything was perfect, the facilities, the room, the food, the hotel in general and everyone were so kind and helpful