브렌트우드 호텔

Overnight business trip. Pleasant helpful staff, clean and comfortable room.

Parking not a problem. Very helpful and friendly staff. Clean and comfortable room. Also got a complimentary room upgrade, what's not to like?

Having checked the pictures , the hotel looked ideal just for 2 nights, modern , clean , facilities and free parking with a 2 minute walk to Brentwood Elizabeth Line Station. Great I thought. The hotel staff were friendly and kindly let me book in 15 minutes early otherwise I couldn't book in until 2330 after work. I was on the first floor room number 2. Quickly put my stuff there and rushed off to work. When I returned after being in there for more than 5 minutes the smell was horrible, from the dirty stained, worn carpet, to the point I felt sick. I thought I would go to relax in the lobby loung area , but it was locked. The bed was uncomfortable, and I was in the room above reception so was woken nice and early by the noise. One positive is the lovely bacon smell from the breakfast covered the room smell 😊 As you can see from my pictures this isn't what is advertised on hotels.com, I had to check out and book into the Premier Inn the next morning. Upon checking out, I was offered to speak to the manager and shown another room, I declined and said why wasn't I offered this in the first place. I am extremely disappointed, I thought it would be lovely to support smaller hotels, but I wouldn't recommend this place to anyone, especially when your paying the same price as a Premier Inn!

I stayed in a newly renovated room, fantastic bathroom and shower, very comfortable bed and will look to stay here again on another visit to the area.

Room was very spacious and clean