Monkey Island

Lovely hotel and grounds and a good little bar with an excellent barman Nick BUT atrocious staff/ manager on reception at check out. Having booked a non refundable prepaid rate via Agoda he was insisting that I need to pay for my room even though I had already prepaid. When I told him he was very wrong and if that was the case why wasn’t I told that at check in he blamed a new member of staff saying they weren’t correctly trained…..as he was manager then whose fault was that? Not the best way to leave what in the whole is a very nice hotel

Enjoy a quiet stay on River Thames.

I would highly recommend staying here, it was so relaxing!. I got a room with the most amazing view and pleased with everything. Also very close to Bray, a small village with plenty of Michelin star restaurants The only thing I would like to raise is staff at the reception insisted to charge my card again. I already mentioned by booking through Agoda payment has already been taken - so yes I paid twice. The hotel reimbursed me the following day but they just have to pay attention to this simple detail.

Really nice hotel, very beautiful and serene. Very happy with the stay. In my opinion excellent value for value

clean, friendliness, peaceful