Silverbirch Hotel

Room very comfortable & great selection at breakfast.

Lovely hotel, good food, found it very relaxing, all good no complaints.

I ordered a bedroom not realising it was a disability room. The room was on ground floor , the wind was blowing in the window aswell as the noise of traffic from the road . The rooms are a bit drab. I order the battered cod from restaurant , which came on a thick bed of blended peas which stuck to the fish , it was gross. The menu did not mention this , I couldn’t eat it. The server said they could not refund the fish but took a soup off my order which was disappointing as I couldn’t eat the £17 fish I’d ordered. When I mentioned to the receptionist about the lack of sleep due to the noise , I got a standard apology & that it will be passed on. That really didn’t benefit me at all. When I went for breakfast unfortunately the service was really bad , no sugar or sauce was offered. The fella was on his own however he was not checking in to see if things were alright . I sat for ages not able to drink my coffee as I had no sugar , I had to eat the fry with no sauce . Honestly I never write bad reviews but this experience added to my stress ,I had hoped for a relaxing experience. I would never stay there again unfortunately. The rest of the hotels decor and ambiance was beautiful.

Stayed only one night but room was spacious and clean. There is an elevator which was important to me. Breakfast had a vegetarian option.

We had a great stay at the Silver birch. Beds were very comfortable, spacious quiet rooms. Food in the restaurant was lovely.