Junshan Hotel

Nice

We are writing to express our deep dissatisfaction with the service provided to our guest, Mr. Parvez Ahmed, who recently stayed at your hotel under the arrangement of our agency, Journey Adviser. Despite prior booking confirmations and communication, Mr. Ahmed experienced unnecessary delays and hassle during check-in, which caused immense discomfort and inconvenience. Even more disappointing was the misinformation provided regarding the breakfast service, which was included in the booking confirmation but was later denied at the hotel without valid reason. This behavior is completely unacceptable and unprofessional, especially from a hotel that claims to offer reliable services to international travelers. As a travel service provider, we prioritize guest comfort and trust the hotels we collaborate with. Unfortunately, your hotel’s service has failed to meet even the basic expectations. This incident has not only damaged our guest’s experience but has also put our company’s reputation at risk. Therefore, we have decided not to offer or recommend any future service at Junshan Hotel to our clients. We strongly urge your team to review this matter internally and ensure such service lapses are not repeated with other guests.

only manager is sportive but other staff avarage

Not a good place to stay

Rooms not clean bad smell inside