The Marine

Starting from our arrival. Nobody at the door to help with the luggages. Our taxi driver had to do it. Then the entrance security called the hotel to help but still nobody. It was 18h30 . So not even nighttime. No excuse The room: The reservation service was good . But the front desk service was unprofessional . We been guaranteed a room with bathtub on high floor and been moreover secured that all rooms in our category has bathtub. Upon arrival they proposed us a room with bathtub on ground floor with no privacy as the windows were opening on a patio everybody was using. OR a room on the requested floor with no bathtub. So clearly even-though the reception were made aware about the type of room guaranteed they didn’t organised for it. After dealing 30 mn with a man that was trying to help ( someone who doesn’t work at the reception), they finally gave us a small room high floor bathtub. Definitely not representative of the website picture. With a view onto a building. The bathtub having no shower hose!! during our stay, we barely had cold water. And couldn’t use the shower and the tub same time as there were not enough water pressure. I have to add we asked for a quiet room as well but they allocate us a room in front of a security door that was always left open and we could hear the road car noise indeed their website picture are very misleading since the hotel is not on a peaceful area but straight on the main road. What else? From the moment we arrived a young man ( hopefully a trainee) kept on asking me to pay for the room, eventhough we were staying 2 nights in the hotel and the deposit was already paid., as if we were gonna run away. Maybe that happened before with clients who realised upon their arrival the rooms and hotel were def not as good as the picture!!! The hotel bar closes at 22h00 on a friday and saturday night. No drinks served after 22h00 . Lights off The pool is in a patio, which is in the shade whole day. Stuck between 2 buildings. No sea facing. No view There is not one lounger or sunbeds elsewhere in the hotel that face the sea. Good luck!

Firstly huge compliments to the staff who really gives this hotel that special touch! We had a Seaview room and I would strongly advocate if you staying here get a room with a view as that’s the beauty