웨일송 호텔 앤 스파

A lovely hotel situated in a beautiful location with magnificent views. Staff are helpful and friendly. Breakfast was delightful spoilt with choices. Thank you for the lovely weekend.

We arrived mid afternoon on 29 March for a 3 night stay, to be met by a security guard at the gate of the expansive complex with our room key. There was no hotel employee in the complex and no other guests. Pool was unkempt, restaurant was locked, bar was locked, the reception was deserted and in darkness. We finally met a representative of the management company after the guard called him, who stated that the hotel is normally block booked by groups with some single guest bookings, 'Unfortunately, there is no-one else staying at the hotel'. We spent an hour online finding alternative accommodation - last minute and more expensive but we were unable to stay in a hotel devoid of staff and devoid of guests.

For R1900 per night for the room, I expected the room and buildings to be of a higher quality. I found the room sub-standard and poor building quality. I found the exterior walls in need of paint. We found the staff friendly, and the breakfast delicious. The parking was good, but far from the rooms. When I booked, google maps showed the location differently as what it was (closer to the N2 than on google maps); There was loud noise from a disco close by. The internet did not work, and we could not watch Netflix or DSTV. There was no ice in the fridge, and no glasses for drinks. There were below quality coffee facilities. The light bulb did not work on my bedside table. The bed frame was of poor quality. We can't recommend. We loved Plett, especially the seafood at the Power Boat Club next to NSRI.

We loved our stay at this hotel - the staff were incredible and the accommodation comfortable and clean. Will definitely return.

Really nice stay in the superior room with a great view. The service was great and the sleep was comfortable. The room did have a faint odor of animals and could do with a deep clean