Hotel Roc Meler

Our stay at Hotel Roc Meler was very pleasant overall. Everything was well taken care of, and it was clear that a lot of attention had been given to the guests’ comfort. The views from the windows were, of course, absolutely beautiful and added a special touch to the experience. The only slightly disappointing part was breakfast. Breakfast is served only until 10:00 a.m., even on Sundays. We arrived at 9:45 a.m. and were rather strictly told that we had only 15 minutes. That in itself would have been understandable, and we fully respect the work and schedule of the staff. However, food began to be cleared away even before 10:00 a.m., along with cutlery and other items. There seemed to be no flexibility at all. We felt a certain pressure, which unfortunately took away a little from an otherwise enjoyable stay

Great breakfast, nice pub, great views, very polite and friendly staff, spa swimming pool not so big but worth visiting definitely after mountain walks

Pros: -the staff is very friendly -convenient shuttle transfer to telecabina (10 min) Cons: -very limited vegan options at breakfast and dinner -no gluten free bread at breakfast that would be readily available. You have to ask it, the have frozen processed gf bread that they take out if you ask for it. That is not satisfactory when hotel advertises as gluten free hotel -pillows are very uncomfortable, cheap artificial filling. Mattress was equally uncomfortable -bathroom needs updating, especially toilet and shower - the walls are very thin, you can hear everything in the other rooms, people coughing, non stop elevator sound. -gym is not very good and you have to pay to use sauna or pool. With hotel being away from town, this should be a perk that hotel offers FOC to attract customers to return. -no water in the room (standard for majority of hotels these days) -no good coffee in the hotel. Overall, we wouldn't want to stay there again.

Sí és veritat que queda apartat de Canillo ciutat, però entre l'spa, massatges, gimnàs, en tens suficient per no moure't de l'hotel. El menjar del restaurant per 27€ de molta qualitat i molt bó. Nosaltres vàrem tenir plaça de pàrquing per 12€ la nit i si agafes una habitació superior l'spa és gratuït. Ho recomano per desconectar del bullici d'Andorra.

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