호리즌 사우스 리조트 바이 카운츠-오크스 리조트 프라퍼티스

Ice maker in refrigerator didn’t work the whole stay and one chair on the porch area was broken. Otherwise everything was great!

It was a great place to stay. Plenty of activities on property to keep kids busy. Close to beach. Didn't like that we found one massive cockroach. Ran out of trash bags and toilet paper on day 3.

Everything in the condo is super old. Insects everywhere. No wifi in the unit. No hair-dryer. The place says it fits 6 people, but it only fits four. The furniture is so dirty and so is the sheets. The whole check-in process was super unprofessional. The customer service is horrible, I tried calling them so many times to get the code to check-in, they kept transferring me and hanging up. They only send me one email 10 minutes before the check-in time, notifying me to pay $469 fee. I was only expecting to pay $216 fee. The beds were hard as a rock and the sofa bed was so uncomfortable. You have to go to a whole different office which is 30 minutes away from the resort to get your check-in packet that includes your wristbands, gate code, lock code, parking tag, etc which they never mention to you.

This condominium there are far away from beaches

Overall a great experience. Had a few cleaning issue, but we were still satisfied.