PICKWICK - Cozy DT Apts with Gym & Pool by Zencity

I didn’t get the email telling me how to get in the building!! Was stranded outside until another resident let me in. But then I couldn’t access the floor (or know my room#) if I had. But I called the contact number and after a LOT OF RINGS, got that info. My only other complaint is there was no place to “work”. No desk for a laptop and electricity outlets were sparse and inaccessible. All that being said, if those two issues are addressed I would say it was a very nice AirB&B type abode. I was expecting a real hotel. This was just an apartment let to rent nightly. Not a bad thing, but that should have been made more clear by Hotels.com and the “management.”

The exterior door keypad was inoperable, thus preventing access to the building. We were let in by other residents who happened to be entering the building. This also limited our ability to access the elevators, thus we had to rely on other residents as well. There was no key fob located in the room. We left promptly the next morning and booked another hotel.

Nice place to stay

Great place! Clean and easy check in.

The worst. Woke up Sunday morning to our toilet overflowing. My Sister slipped and fell and broke her toe. You did not care. Water was going all over. At least Inch deep. Called Let you know, didn't do Anything. Called back sometime later told me to send pictures before they came to help. Still water was flowing. Was out in the hallway by then. Sopping wet in outside hallway...about a foot deep. We had to pack up early. Lost one full day. You Still didn't care. Wanted compensated for my lost day. You said I can forget that. Tried to talk to manager....always out and in meetings...we all know That's a lie. I travel to KCMO all the time and have NEVER EVER IN MY LIFE BEEN TREATED THIS BAD. Calling OSHA and The Better Business Bureau for your lack of effort to keep people safe In your environment. So sad and totally unacceptable. Hated my experience there. Oh no big deal that there was toilet waste all over and could make us sick. I hope someone sues you and forces you to do right by people.