우드스프링 스위트 올랜도 인터내셔널 드라이브

Absolutely the worst hotel experience of my life. Do NOT book this hotel under any circumstances. Check-in took over an hour because there was only one person at the front desk — on a Friday night. My room was supposed to be ready at 3 PM. I arrived at 8 PM and it was still not ready. There was no housekeeping staff available. The same front desk employee had to go inspect the room. When I finally entered the room, I was hit with a DISGUSTING UNBEARABLE smell. The cleanliness of the sheets, bathroom and kitchenette was highly questionable. I requested a room change and was told there were no other rooms available. I asked for the room to be properly cleaned and was told there was no cleaning staff. I had to go out and buy cleaning supplies and air fresheners myself just to make the room tolerable so I wouldn’t ruin my daughter’s vacation. The next day, the smell was still there, and once again they refused to move us. This hotel is completely unacceptable. I will never stay here again, nor at any hotel in this chain. No matter how cheap it is, it is absolutely not worth it.