베네치아 호텔 바이 앳 마인 호스피탈리티

Clean room. Nice area.

The room seemed a bit neglected. No kettle or coffee, cups. The reception had a damp smell on arrival and when I asked about a kettle I was told I could get hot water from reception but they didn't have any mugs????. Roof top had one sun lounger and no shade. The pool in the photo on the site was of the one across the street. Communication from staff regarding doing self checks in was the only good thing besides the bed was comfortable but all the bedding was very wrinkled.

My stay here was unsatisfying There were rarely any staff they only communicate through text and app . They have a horrible smell and doesn’t try to work with you to resolve the issue , they dropped off a air freshener at 2 am in the morning after i asked could we be moved they said they would send housekeeping we never saw them until they rushed us out of our room . Our rooms we halfway clean they were strands of black hair in my bed before i could even lay on it , i went to report it we couldn’t find the front desk worker , when i did it was hours later . We got a noise complaint after us complaining about others have very loud sex and drunk man standing outside of our room it was HORRIBLE the whole place stinks and nobody does their job they send text messages out all day . -00000/5 stars we had to buy our own towels and wash clothes because we only had 2 & 2

The room was okay. No staff present during our stay. No maid service, new towels or bedding available during our stay. There was some unpleasant smells in the entry way and halls. Clean it up a bit. Will not choose again or recommend.

Wasserschaden im Hotel.