SBV 럭셔리 오션 호텔 스위트

I regret that i booked and stayed at this property. You can not talk to anyone if you have any issues, and we did. A glass door was broken because of a bad design and we had to stay with the glass pieces shattered in the bathroom until next day. Of course i didn't see back the deposit, even it wasn't my fault. The loungers that you see in the pictures and the parts that provide shade on the roof top just don't exist, only in the pictures. I tried to reach to them and they just ignored me. I am very disappointed and disgusted about this place. Very poor communication, or not at all. I should have read the other comments before booking, because once booked you can't cancel it without loosing your money.

I booked a spa penthouse room featuring a rooftop spa. There was no plug provided so not possible to us. Also, the shades were broken so not possible to stay there during the heat of the day. The room was fine, but only 1 wine glass provided.

I spent money on the biggest most expensive "penthouse". They gave me a room in the corner (inside corner) with a terrible terrace with blocked view of the ocean. When I reached out (only via txt or call, no one on the premises is there to help), they were rude and dismissive. Will not recommend this place to anyone.

Check in was somewhat easy but the officer didn’t speak English, thank goodness for google translate! Penthouse was very clean and accommodating, however they did not tell you in the reservation process that the hot tub doesn’t work. It was like taking an outdoor bath.sun bathing chair were broken, hot tub handles were broken, some of the lights didn’t work, drywall was patched up, drain in the shower was clogged, and there was no sun shade on the roof top ! We did bring our own supplies . Everything was in walking distance from the beach to the clubs and bars. Hotel overall was very clean and overall nice for what was left of it