프라이빗 레지던스 앳 더 포트 로더데일 비치 리조트

So convenient. Owner was a top bloke, checking up on whether everything was OK. Front desk - professional and fabulous. I'm English, so not as OTT with superlatives as Americans. "Not bad" being a resounding compliment. It definitely was not bad" - translated into Mercan speak - "awesome".

The private residence at the Fort Lauderdale Beach Resort was perfect from top to bottom. All of the resort staff were helpful and courteous. I would definitely like to stay here again and bring other family members. The resort is highly recommended.

Great location! Beach right across the street so amazing views from hotel room. Everything walking distance

When we attempted to check in, the hotel had no record of our reservation. In fact, since the booking was through Expedia and not Hilton, they could have cared less about helping us. The only friendly staff was the bellman! We were informed our room had occupancy and we would have to talk with Expedia. HA!!! on a spring break Saturday afternoon and on hold for ever!! Never talked to Expedia. Hour on hold, We had to rebook our plane return flight home Saturday. Hilton had no rooms available, so they said. Hour in line standing at Southwest check in to achieve that. . No fun night in Lauderdale. Expedia owes us big time. The anxiety was overwhelming. Never-never-never Expedia again. I will be shocked if Expedia posts this big time complaint.Now how in the world am I to get a refund?????

I've travelled the world and been to several countries and I've never been denied early check in when the room is clean and available except for here. They won't let you check in even 1 minute before 4 pm which really put a damper on our day. The toilet was also not working the whole time. I plunged it for over 15 min and called the number provided but he said all he would do is plunge the toilet as well which clearly wasn't helping. The room itself was nice and location was good but customer service was bad. when I text about the early check in he rudely said "I already told you the rules" and I never saw a rule about no early check in. Inside the room there was a paper that said check in was 3 pm also which I took a pic of so idk why we couldn't check in a minute before 4 pm. Half of our day was wasted waiting for an already empty and cleaned room that we couldn't enter.