Trinity Waterside Condos by Barsala

Very nice luxury apartment . Nice strategic location .. free parking .. very clean . Definitely will come back

Beautiful property... really clean and felt safe.

Concept was great, execution was terrible. 1. Amenities noted on description were not available. Hangers, towels, curling iron. 2. The entry code provided did not work we had to call for another code. Other guests mentioned they had the same issue. 3. Management changed the locks while we were still there. That couldn’t wait a day until we checked out? Positive. We were credited for a day since we experienced these issues.

The contactless check-in was great. Overall cleanliness was not good. Shampoo/conditioner/body wash not acceptable. Floors dirty. Dishes not clean in cupboard. We requested extra bedding and it was only brought in after numerous calls to customer service the next day. Building manager was inaccessible had to go through contact customer service

We walked into this condo for a week long stay with 3 small children. There were no linens except for the dirty ones left on the sink and tub, no shower curtains and the patio doors were open. Also the toilet had been used and not flushed. After containing the condo manager, her response was that she could compensate us for one night, send over some linens but they couldn't clean the condo and they had no extra shower curtains. She said she could maybe find us a place at the sister condo but when we expressed interest in this solution, we never heard back from her via text or phone. It has now been a week and I still don't have my refund which was supposedly sent to Expedia. I would NOT recommend this Condo Agency.