텍사스 방갈로 호텔 앤드 스위트 오스틴

ok

There was no microwave or refrigerator or coffee available or ever breakfast. In the halls it smelled muggy

I’ve been over charged $100?by this hotel & have yet been able to get assistance with receiving a refund.

The property looked ok. When checking in, he manager made a point of saying that the reason they kept a credit card on file was in case I trashed the room. I went up to the room, opened the door, and the whole room was trashed. Went back down to the office and had a big argument about cancelling the reservation and getting a full refund. It was something about being charged the full night since I had simply checked in at the office. It was Friday night, I was tired, and a call to the company phone revealed that it would be about 4 hours waiting time just to speak to someone other than the manager. He scribbled his name on one of the hotel's cards and I left. So about 30 miles and an hour later I found something further out of town for less than half of what I had already paid for the two nights at the texas bungalows, which aren't really bungalows, and as far as I could tell there weren't any Texans anywhere around that place.

En la habitación se encuentra informacion falsa. No recibimos cepillos de dientes, pasta dental, shampoo un otros articulos de limpieza, ni siquiera agua pura. El aire acondicionado del baño, goteaba justo en tu cabeza. Al llegar no contamos con ayuda para ingresar el equipaje, ni siquiera con pago. En la puerta se dejo el letrero de NO MOLESTAR, sin embargo, durante nuestra ausencia ingresaron a la habitación.