럭셔리한 콘도 - 킹사이즈 침대, 메디컬 센터 인근, 풀옵션

Facility was nice. DRIFTRS, the management company, is really bad. We were there for 4 days. Upon arrival we noticed no toilet paper and half the light bulbs burned out. The place was so dark I needed a flashlight to use the kitchen. We reported these issues immediately. They told us to use kitchen paper towels as toilet paper and did not respond to all the burned out light bulbs. We woke up every morning with the apartment hot and stuffy. The NEST thermostat is programmed to continually reset to 76F so the place did not stay comfortable. Very annoying. Waking up every nice to a hot, humid, sticky room. The internet quit working as well. The TV is internet only so we had no internet and no TV for several days. No response from the management despite many calls and text messages. On Monday, with local building management present (unrelated to apartment management) we tried calling DRIFTRS together 3x during regular business hours. There was no answer and no call back - EVER. Extremely poor customer service. Many messages were left. If you book this property, be forewarned, there is zero customer service and there are many problems with the property. You are 100% on your own despite paying good money.

The property was clean but there wasn’t any tissue a almost done roll so I had to purchase more and we only had Wi-Fi the first night of our stay .. someone emailed and said they were checking on issue but no response or resolution

Property was fine for a 3 night stay. Bathroom tissue (toilet paper) was NOT provided. They provided paper towel (kitchen roll) instead and when I asked about it, Driftr Travels said they provide paper towel so that visitors can use it for whatever they want. That’s obviously not comfortable, and also not good for the plumbing. Also, during our stay we received an eviction notice from the on site property manager because Driftr Travels had not paid their rent.

The unit was not sufficiently stocked. One teaspoon, two salad forks, no blender, no light over stove. Had to get in over phone. Sponge for dishes was horrible. Lots of lies from Raven at drifter. No salt and pepper or any spice. Plan on walking a lot. I’d NEVER use Drifter Travels again.