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Terrible. I was relocated without approval to a hotel 45 mins away from original location. Terrible service, never again.

I liked the location and the fact that it is en essence an apartment, therefore plenty of room. I did NOT like the fact that they charged a security deposit on Dec 25, separate from expedia and now, a month later, I have not had it reimbursed. TV did not have remote. Called OYOs customer service and no one could understand what I was trying to convey: that there was no remote control for the TV unit.

Expedia would not post my review if I explained my rating in detail so I cannot divulge what happened at this property. I will just say we were in fear for our safety so we did not end up staying there and had to get another hotel room.

I would like to start off ny saying thw property was beautiful and in the midfle of everything close to shopping (Galleria) restaurants. Me and my family chose thos this property for New Years Eve and there were no Tv's to watch so we didnt get to watch the ball drop and due to the air not working (75 degrees) we had to scramble to find another hotel witch was twice the coast due to the holiday. I was highly disappointed