컨트리 인 & 스위트 바이 래디슨, 대번포트 - 쿼드 시티즈

First of all, they charged 1st night at 3pm before I even arrived. Then, they charged the entire stay upon arrival causing me extra pending charges for several days. The pool is not open, down for maintenance. Then, my room had dead ants all over the bathroom. We would occasionally see ants crawling around thru out 2 night stay. The carpet and walls in room had stains all over and just looked dirty. None of the tv channels worked. We dealt with kids slamming doors and running up and down the hallway at all hours. The outside and lobby of hotel looked clean and well kept. The breakfast was good.

This is an independently owned property desperately in need of renovation. The door hinges of our room door are pulling out of the door frame. We had to lift the very heavy door to close it. The towels and bedding were stained. We had a roll-in shower. The grout around the shower is dirty and a piece is loose. The shower curtain rod is curved which directs the water onto the bathroom floor. The shower faucets are corroded. The thermostat on the heating/ac doesn't work, we woke up in the night to a too warm room. The wi-fi is weak. The tv picture is dark and the volume control doesn't work. There is coffee but nothing to fix it in nor cups. There is an ironing board which doesn't have a cover nor is there an iron. There wasn't any Kleenex, ice bucket or hair dryer. I requested the latter two which the desk clerk provided after calling someone. The pool is closed. The breakfast was okay but the orange juice was watered down, the coffee not great and no tea bags. On the positive side we thought the bed and pillows were comfortable.