11th Heaven Contemporary Condo Heart of Downtown

Great location and property. Cooking tools could use updating; knives, cutting boards etc. both beds were super comfy!

Staff were friendly and the unit was nice. But there were a few maintenance issues and cost too much time to deal with, it made our trip not enjoyable. There were lots of black pluming corrosion and algae came out from bath tub faucet, shower handle came off as it's missing a screw, hood fan lights missing which we don't care but took a couple attempts to fix and the communications. The management respond pretty quick and sent the plummer the next day afternoon to fix the corrosion and the handle. We told the manager to fix the hood fan lights and leaking sink issue after our stay. We were also disappointed no discount were offered to compensate the inconvenience.

Location is good. Condo unit is good however we would appreciated a better clean unit. All counters were dusty. Few cooking appliances and cutleries were dirty. We had to wash everything before first use. Spoke to condo management to convey the message to their cleaning crew. Condo management lady (Danielle) is very nice and accommodating. Overall we had a good stay and we would come back to this condo next time we are back