센터 시티 호텔 바쿠

I arrived at the hotel only to find out my room had been sold on. I waited over an hour for what I can only assume was for one of the two receptionists to pluck up the courage to tell me that they were planning to put me in a taxi & send me 20mins out of the city centre to another hotel. I asked to be down graded to any available room or even pay extra just to stay in that hotel in that location which had been the only reason I had picked the hotel in the first place. At the time of booking (which had been months in advanced) there were plenty of cheaper hotels on the outskirts of the city if location wasn’t important to me. I made a last minute search for a nearby hotel but with nothing local available I had no option but to get in the cab which dropped me at another hotel 15mins away who knew nothing about the situation & refused to give me a room. While I was trying to contact hotels.com who had me in a queue the taxi driver reappeared and asked me to get back in his taxi where he drove for a further 5mins before dropping at another hotel (Instanbul Gold) who did know about the situation. They offered me a room but I was so unhappy with the location I made another attempt to call hotels.com but again just held in a queue. I also emailed & tweeted. In the end I had no choice but to take the room. The area was awful, poor street lighting & unfinished pavements & roads. I required 9 taxis over the following 2 days of the trip. Something I wouldn’t have with original location.