시타델 인 마카티

the cons.: the interior is super old, the bed has some visible spring, there has an old used towel that hanging on the toilet. utensil and cup is dirty, no glass available, and no dish /hand soap available. check in time at 2pm, check out at 12noon. we check in at 630pm the next day the cleaner Knock on the door at 11:55am, because she needs to clean the room for the next guest. no phone call to remind us our time. the pros: good running water to use in a bathroom, ice cold aircon and good connection in WiFi.

We have check in in this place the bed frame is broken and the room smell cigarettes not clean its dirty nit good for staycation you will get stress and the staff is not accommodated to the customer not for recommendation its a horrible place

Everything is old and worn out. Not clean. Unorganized. They transferred me three times. Looks like they do not have online system to manage rooms. I didn't see a laptop or server. They depend on smartphones to manage a huge hotel. It's a really huge hotel but there is no 24 hour reception!