카시노마르

Overall a good experience but with some discrepancies. The conditions of the two bathrooms were not the best. One toilet wouldn't stop running the water since there were some problems with the flush. We tried to inform the staff about this but they didn't understand. The bathroom cleaning was kind of sloppy. The top hinge of one of the bathroom doors were broke. So we weren't able to properly close it. The lock on this same door didn't work at all. The AC in the living room didn't really do it's job. It just kept on humming without really cooling anything more than 1 meter away. The pool and the pool area was really nice. It wasn't crowded at all, for some hours of the day it were almost empty. Although the opening hours from 11:00-21:00 could have been extended. It would have been nice to take a morning and an evening swim. The staff English skills can definitely improve.

Fuer una estancia muy bonita, con muchas gana de pasa uno días con la familia. Pero la luz de apartamento, lo facho todo, estuvimos un día sin luz y al siguiente día casi igual. Y pido a la chica de resection una explicación y me dice que si no estoy conforme que ponga una hoja de reclamaciones. Y Le digo que si con esa explicación se quita los problemas. Y me dice que si. Y yo le digo que así lo areglan todo.. Espero que la despida por incompetencia profesional. Así me siento y dignado y engañado con esto problemas pero bueno ya iré de vacaciones a otro sitio que sepa aprovechar a sur guepedes.

The apartment was nice and big enough. The shower was broken and the washing machine wasn't working perfectly.

Appartement très correct avec vue sur la mer comme décrit. Il manque dans le descriptif le nom de l'établissement de l'accueil qui est "Holidays club"car on cherche "Casinomar" ! La piscine n'était pas accessible avec le jeu de clés remis à l'arrivée.

Disappointing as unable to use the pool even though heavily advertised. It is closed until 15th June. Kids not happy.