더 반 호텔 & 스파

Quite room good choice of bar food

great reception staff

Room very tired and dirty. Restaurant shut, bar filthy!! Will not stay again!

Room spotless, staff super, the pool, jacuzzi and steam room- amazing!

They upgraded our room i dread to think what double was like. The room was dirty dust on top of lamps wardrobes they must hoover around furniture as when you moved table it was filthy. The fittings was all odd some old some new. Then the pool and spa facilities was dirty. Womens changing room smelt of drains. The pool filers was dirty. Sauna was not warm first day second day was to hot. The jacuzzi was out of use got told it be fixed by tomorrow then got told a week then by 4pm lies. Went to get clean towels and got told we wasnt allowed to take to pool side but got told to bring them by other staff. Felt like we couldnt ask for tea milk etc as felt it was to much trouble. The breakfast was stone cold and coffee machine only give u half of cup. We stay in oir room all day on second day only came out for 30 mins. As we had bad stomach and i got bite under my eye so eye was sore and hard to open. Spent most of our stay on toilet. Very disappointed as supposed to be a relaxing break as both work long hours me being a frontline worker for NHS. But came home feel worst actually in bed writing this. Very upset about the whole stay.