오요 그랜드 센트럴

Avoid booking. We prebooked this hotel in December 2020 and on the day of our arrival I received a phone call from a member of the team explained our booking had been cancelled due to an alleged gas leak at the hotel. We were then promised an alternative at no addition cost by the hotel and that somone would advise us of the detail's. However, this did not happen. I called the hotel back who again promised someone else would be in touch within an hour. This did not happen. In the end we had to contact hotels.com for help and this was also not resolved. So would not book this hotel or use hotels.com.com again.

Arrived at the hotel to find it was shut. The manager was present because there was a music gig happening at the venue and she told us that this wasn't the first time that OYO had sent people to the hotel while it was closed.