더 빅토리 앳 메르시

Lovely clean room, helpful and friendly staff, beautiful view from balcony. All round sound choice staying here and I will definitely be back at some point thank you 👍

Great location, stunning view & nice comfortable room. All the staff were very friendly, & the food in the pub was fantastic.

The booking was made through Expedia with filters applied for 4 star hotels. There was a sign on the property indicating 4 star Inn. The sign was probably 20 years old or more. This is a pub with some letting rooms. Ours was in a converted outbuilding. Billed as a luxury double with garden views. The room was cramped, a double bed, 2 bedside cupboards, one bedside lamp. A dressing table with one chair, tea and coffee facilities. There was no wardrobe only an understairs alcove with a short hanging rail and 4 hangers. The door to the bathroom was swollen and needed a shoulder barge to open and close it. The toilet roll holder was hanging off the wall, etc. The bedroom carpet was badly stained in places. The 2nd night someone was in the room above and could be heard moving around - in fairness that could have been a lot worse. The garden is non existent; 3 rooms share a small fenced area with 3 trestle table and bench sets that have seen better days, set on a few paving slabs with gravel surround. Beyond the fence is a children's playground. The bed was comfortable and linen and towels clean but no one came to clean and tidy the room between nights. Breakfast of scrambled eggs and bacon on toast was fine but served in a cereal bowl! Coffee was dire. Try the Coastal Cafe in town which opens at 9. Internet service was poor and intermittent. You have to walk past smelly bins at the back to get to the rooms. In short this was far from a 4 star hotel although priced much the same.

Very friendly comfortable pub, love coming back

Nice location, clean room would be better if Breakfast was available before 9am