월링턴 홀 컨트리 하우스

I thought I was booking a double room but was put in the coach house, which I had apparently specified. On inspecting my booking it appears that I selected "house - double room", which was the only available option at the time, and since there is no mention of the coach house in the hotel listing, there was no way that I could be aware of its existence, or that it costs more than a normal room. The amenities listed, versus reality: "Available in all rooms: Free WiFi" - only if I sat by the door, and even there the signal was weak. "Free full breakfast available" - not the cooked breakfast you might imagine, rather a continental breakfast buffet including out of date bread. "Daily housekeeping" - no sign of anyone cleaning our rooms while were were there. Actually not much sign of them having been cleaned for years. "Flat-screen TV" - which would only show BBC1. "Coffee/tea maker" - an old kettle. The coach house itself was in poor condition - it hadn't been cleaned properly for a long time, and was in need of complete refurbishment. Hairs etc on the carpet, mould around the kitchen cabinets, dirt around the windows, flaking paint, light fittings full of dead flies, sockets and light switches not properly fitted, scruffy taps, cobwebs in every room, a damp feel throughout. The bed was so soft and bouncy it felt like a water bed, and not in a good way. Hotel staff were scarce, and nonexistent at night. None of this is their fault, they are just doing a (poorly paid) job.

Hotel ran out of water during my shower and it was off for hours. Staff is super friendly but the hotel is just a little dingy. The grounds are beautiful and again the staff is so lovely but I wouldn’t choose to stay here again

Obviously being run on a minimal budget. The building is run-down and in poor condition. The plumbing is dire, and electrics questionable. Could not recommend a stay here, although the budlia growing from the brickwork is a nice feature.!