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There was a lack of cleanliness in the room there was mold, hairs stuck to the wall near the bed, curtains had all different stains on them, the walls were dirty, the bathroom had hairs all over the shower, the bed covers had stains, there were dust all on the head rests above the bed, the staff tried to clean it but it still looked the same after.

Not clean at all, first thing. Inside draws was filthy, no mattress or pillow protectors, mattress stained and filthy, walls and units filthy. Curtains hanging of the rails. Suspicious stains on wall behind headboard. Stains inside of the bath. Tiles no grouted properly. Floorboards creeked. Outside door sensor light in main hall way came on ever time you walked to the bathroom. Net curtains hanging on by a thread. Door wouldn’t shut to the bathroom, you had to lift it and pull it to the left to close it properly. Every time you flushed the toilet there was a loud noise when the water was filling back up. Bed broke, headboard broke and the worst sleep ever. Mould in bathroom. Main hall way smelt like fish. Staff were ok when we saw them. Carpet was torn in the bedroom. Hotels in Blackpool are a better standard.

Room was ok. Apparently they accommodate homeless people. This was very evident with the bouse of people shouting to ithers through their room walls, banging on walls. All males aporox 5, shouting etc. A nale entered ny bedromm just after midnight, using nt door code. As a lone female traveller I was petrifued and fod not sleep for the rest of the evening, as the maoes wrre in and out of each others rooms using the codes and at any moment I thought someone was gping to come into my room again. Absolutely awful.