브런튼 하우스 B&B

Upon arrival the warning signs should have been triggered by the smell of cannabis coming from the caravan parked in the rear forecourt. The owner met us at the B&B and as we entered the hallway we were greeted with the smell of damp dog and a dirty floor. We were shown to our room which needed updating in the 1980s.. The carpets had not been vacuumed and were dirty, there were crisp packets and other items left under the bunkbeds, which considering the thick dust had been there a while. Surfaces had not been cleaned and the shower tray was unclean with dirt and hair in the bottom. The bedding was old and not clean and smelt like it had already been slept in, with hair and stains on the sheets. The pillow cases were stained yellow and flat and the mattress was sagging. We were not prepared to stay in a room that had not been cleaned for clearly a long time and beds with sheets that were used and therefore notified the owner we were leaving. The only good point was that the owner agreed to a full refund without question. Unfortunately this ruined our plans for the rest of our weekend as we were planning to drive to Whitby the morning after but had to drive back home as there was no other availability.

Overall very pleased with our stay, the hosts were very friendly and were happy to deal with any little niggles. bonus that we could leave the car and not have to worry about paying for parking. Ideal location if you are going to a concert at the open air theatre. Rather noisy at night-time with a busy pub across the rd. Overall cleanliness was good but if your expecting immaculate this is not the place for you. The outside of the property is quite rundown and could do with a little TLC but this didn't affect our stay on our little weekend break also not far from town. All in all I would definitely stay again as it was reasonably priced in a good location with free parking and breakfast included.

The property is very dated, in need of thorough cleaning/decorating. The bathroom was in a terrible state, the sink overflow and under the taps were dirty, looked as if not cleaned properly for a while yet they state it is cleaned as per covid regulations!! The cord on the hair drier was bare at connection with plug, as this was stored in a drawer it should have been noticed when room prepared. There were clearly dog hairs on the duvet cover. Only plus was breakfast was good. We were booked for 2 nights but left after one night despite knowing we would lose money. My health is more important.