그라누스

Ein sehr schönes gut organisiertes Familiengeführtes Hotel. Sehr zentral gelegen, wir haben uns sehr sehr wohl gefühlt.

Von Außen ein recht unscheinbarese Hotel. Zentrale Lage in Aachen. Personal zuvorkommend.

アットホーム的でいいホテル。ホテルとしての機能は十分で、清潔感もあって快適に過ごせた。エレベーターが壊れてたけど。。。また利用したいと思います。

Angenehmes, familiengeführtes Hotel mit zuvorkommendem, äusserst freundlichem Service durch Hoteleigentümer. Stadtzentrum in 10 Min. bequem zu Fuss erreichbar.

Would have given this hotel a solid 9/10 (great room and breakfast) if it weren’t for the massive parking rip-off - we arrived with our own car and parked in the hotel compound (not guarded) - upon checkout the lady (reception only manned at breakfast time, we arrived 7pm) told me- 15 EUR for parking! Me: what? Lady - yes that’s clearly stated in the messages on Agoda - later i checked, THIS is the message they sent - and, don’t bother, nobody picks up the phone or checks the WhatsApp, they were unreachable. Message: Parking: There is a public parking space 5 minutes away from the hotel, it is called Blücherplatz. Parking for 24 hours costs there approx. 5 Euro. The hotel has 6 parking spaces located directly at the hotel, these are only available upon request under the following number: *** or per Whats App: ***. So I naively assumed the parking would be included if I request - no they are NOT! 15 eur nowhere mentioned! Clear rip-off strategy! Check in is a bit like a computer game, following instructions they send you one-by-one on Agoda - unlock the main door with code. Go to keyboard and open with a different code. Go out on the street again, figure out what „opposite side“ means (no signs), find your room in a courtyard 30 meters away from the actual hotel. Room was great, very clean, so was the breakfast. Location is in a bit of a rough neighborhood, gambling places, drinking holes and not the cleanest, but felt safe and 15 minutes walking to the city center. The 2 stars for the staff goes to the owner/management, for the parking rip-off, not the 2 ladies running the reception and breakfast, they were nice