블루 스타 호텔 - 올 인클루시브

The hotellrooms did not looked like anything on the pictures on internett. When we arrived they tried to give us to familyrooms, instead of the three dubblerooms we had bookende. We traveled with our three grown kids so family rooms was not what we wanted. Because we said no to the familyrooms we had to wait another hour to Get our rooms. When we finally got our rooms, our first room looked like a monastery-cell, and with two single beds. Back in the reception, we had to wait another 30 mins to Get another room. The room we ended up with was ok, but not like anything like the pictures on the hotell website. The aircondition had only one temprature and was not adjustable. The hotelstaff is a story on it’s own. Almost everyone treated you like you where a pain in the a..the where rude and condescending. They where not helpful with anything you asked about. In the poolbar in daytime, they often stood 4 persons behind the bar, 3 of them smoked or looking at there phones while the fourth served the customers. And it was not at all service with a smile!! In the beachbar, the staff where almost unfriendly. My husband got yelled at because he did not know that wine was not included in the all-inclusive at the beachbar. The beach towels that where included nobody informeres us about, so we had to but our own. The food was the most positive about the hotel. Great variety and nice food. I will never visit this hotel again and will not recomend it to anyone i know.