Hotel agreable, accueil chaleureux, personnel au top.
On avait reservé un chmabre lit double vue dos a la mer mais a notre arrivé on a été surpris d'avoir une chambre avec 2 lits simple, après en avoir parler avec le responsable le lendemain directment on a eu une chambre avec lit double et vu sur la mer ! Donc réaction au top du personnel pour ce léger incident 😅.
Concernant la bouffe RAS tout etait bon il a de tout.
Enfin bref on a passer une bonne semaine!
I really liked the hotel facilities, the room decor as well as the food buffet. There was a wide variety of foods and that was very good.
What I didn't like was that the dining staff and some of the reception desk staff were not very polite and they need to improve their manners. There were very serious, no "hello" or "thank you".
At the reception desk one of the staff members was plain rude to me-
I asked her for simple directions to a nearby mall. She rejected my printed directions from internet as being wrong, without saying the right directions, and after useless arguing 30 min. later she said my directions were correct?! Her colleague was biased and defended her, even though he wasn't present when she was rude to me.
The PC was right in front of her and she could've easily printed the directions for me but she just said "I'm not a GPS and it's not my job to give directions" That was ridiculous! I am a worldwide traveller, it is every receptionist's job to be able to give/ find online basic local directions to hotel guests when they are foreign tourists and don't know the local area! If she doesn't know the local area and is unable to give simple directions, she shouldn't be working at an international 4-star hotel reception desk.
Overall very nice hotel and facilities but some of the dining and reception desk staff lack polite manners and basic courtesy to the hotel guests, which can ruin one's holiday at the hotel.
It was a good hotel with 4 star standard. Personally 2 or 3 nights is maximum amount we could spend over there but there were people who stayed more than 1 week.
Beliggenhed. Atmosfæren. Maden. Fantastisk.Alt for voldsom lyd under aktiviteter ,behøver ikke at kunne høres over hele området. Dårlig Wi-Fi. At liggestole spærres med håndklæder fra morgenstunden. Burde fjernes af personalet, så alle kan komme til. Står ofte ubrugte i mange timer.
Palmin Hotel is a nice hotel with alot to offer. However, we had some bad luck. Our hotel phone did not work until the night we checked out. The wifi was spotty at best. The room did not have iron or iron board to offer. The walls were very thin and we could hear people in the rooms next to ours. This, along with the loud music outside, made it tough to sleep. The pros are that the pool and eating spaces are very nice. They have nightly "entertainment". Restaurant buffet has a variety of dishes to offer but they're average at best. The staff was friendly and accommodating.
