레일라크 스위트

Absolutely amazing stay

Good

I am just going to mention facts here, so readers can decide for themselves: The bathroom tap leaked water on the countertop if you don't close it with force so the bathroom flooded on the first night, ruining our sleep. Staff did not seem bothered, just told us to close it really tightly. We could see the bathroom unit was ruined from previous leaks. Likewise the kitchen tap was loose and this was not fixed despite reporting it twice. The iron kept tripping the electrics. We had to order a replacement. We had to request hand towels and more tea cups, as these were not provided (there was one tea cup in the cupboard) There is no safe/security box. Staff member confirmed this. The reception are security guards for the whole building, not staff for Leylak suites. The apartment listing says they provide bottled water, a safe, cleaning supplies, cookware and crockery however this was not the case. For example, the was one teacup, one stew pot, no utensils. I had to make an omelette in a stew pot and flip it with a knife. Toilet roll was rationed for only 4 rolls for a whole week, for a family of 4. We had to buy our supplies for example tea, coffee, water and sugar. There was no safe - confirmed by staff - so we had to carry passports and money at all times. Thankfully istanbul is a great city, so we stayed out mostly but at night there were children in neighbouring apartments running around at all hours; the rooms are not soundproof as described in the listing.

Very Dirty

Very dirty place,