그로타 팔라체세 비치 호텔

Excellent property. Staff extremely helpful, friendly and ready to help, almost immediately! Great variety for breakfast. Our thanks to Bianca, Carmen, Francesco, Kristina, Lorenzo, Salvo and Giovanna for their excellent service, assistance and suggestions! We appreciate you all!

We were greeted promptly upon arrival! Beach was perfect! Staff, overall was very good. Cleaning staff were outstanding! Would have provided a 5 star rating, however shower was extremely small.

Enjoyed our stay very much and look forward to returning with our kids.

It was an absolutely beautiful property. The owners have done an amazing job using marvel throughout the entire property. With minimalist touches of modern decoration, it exudes, richness royalty, and pampered attention. The beds were amazing and comfortable. However, this rating is lower than it would’ve been had the food and beverage amenities been up to standard that would be expected in a five star hotel. Many items were very limited, both room service and in the dining areas. The dinner service only allowed one menu, at an all inclusive price per person. The menu consisted of limited sushi, fish, and steak all prepared either sushi style or Teppanyaki. There were no à la carte options for dinner, except to order the limited room service menu. Additionally, there is no coffee self service in the room. Never before have I stayed in any class hotel that did not supply any coffee and tea for use in the rooms rather than calling room service. A positive was the minibar which all items except for alcohol were complementary. It was adequate and some of the selections very good. Without options for a gym, a spa or a pool if you are you senot a complete fan of the beach and the seawater there was very little to do around the Hotel facility. Once again, the staff was amazing, extremely efficient and prompt. They were very polite, and we enjoyed them. For a five star hotel, the amenities are somewhat lacking and limited. Fortunately, the nearby towns had amazing restaurants!

Il Grotta Palazzese beach hotel non ha assolutamente gli standard di un 5 stelle. La posizione non è strategica, per raggiungere Polignano vanno spesi 15 euro a tratta con il calessino e non abbiamo compreso come mai l'hotel non offra un servizio navetta gratuito. La colazione è piuttosto sguarnita. Le camere, seppur molto belle risultano poco funzionali. La spiaggia è incantevole ma non basta!