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The person working there is on his own. The outside needs cleaning and painting desperately. There's dirt, dead leaves, garbage and cigarette butts lying around outside. The place would be so much better with a good clean. The inside wasn't overly clean either; not as bad as the outside. Also there was no one there when we arrived and it took 2 hours for someone to show up. The bed wasn't made properly; no top sheet or pillow cases. They were given when requested. The place smelled of damp cigarette butts in certain places which turns me off completely.

We arrived in the dark and were rather confused by the sign which said 'Otway' lodge. I had to call a number to get somebody to come and check us in, and he told me the backpacker lodge was no longer operating. I was confused as to whether I'd booked the right place. Room was clean, in a shared apartment with 2 bedrooms and all amenities, very good. The common room was a different story - very shabby, and a dismal breakfast. Fine for a cheap stop!

Friendly and helpful hotel manager. Kitchen had good facilities. There was a lounge and dining area in addition to the bedroom. Breakfast is do it yourself in a common area (Though welcome to take food back to the room instead). A range of cereals, bread, jam. Notices in the room and handbook about the need to clean, dry, and put away all crockery, or face extra cleaning fees felt a bit draconian. Internet was Ok, but is on a timer and only available for a few hours each day.