아틀란티스 풀 뷰 리조트

I recently stayed at this property and, unfortunately, my experience was extremely unsatisfactory. While the condominium building itself appeared well-maintained and pleasant, the apartment I was assigned was in a completely unacceptable condition. The most alarming issue was hygiene. Both the beds and the couch were infested with bugs, making it impossible to rest comfortably. Disturbingly, my children suffered allergic reactions during the stay, which we strongly believe were caused by the bed bugs. This made the experience not only uncomfortable but also concerning from a health and safety perspective. In addition, several bathroom amenities were broken and clearly not maintained, which added to the inconvenience. The kitchen facilities were also in poor condition, with rusty utensils that were unsuitable for use and raised concerns about cleanliness. Moreover, the television did not have a proper connection, rendering it unusable. Overall, despite the promising exterior of the condominium, the apartment itself was a complete mess and did not meet even basic standards of comfort, hygiene, or safety. Considering the price paid, this experience was far below expectations. I strongly urge management to address these serious issues immediately. Until significant improvements are made, I would not recommend this property to others.

The room was dirty and unfit to stay in (more photos taken) there was no reception only a telephone contact number, the room booked was a Garden Delux and was given a room over looking a car park, could not stay in room for and moved hotel , have requested a full refund and raised a despite.

Based on my experience, this accommodation was dirty with numerous problems.. photo taken and will publish if a full refund is not forthcoming... would not recommend this stay to anyone, no reception only a contact phone number ... completely dis satisfied