비스타 레알 호텔

Every thing was great at this resort the room was very clean with an amazing view and very nice pool with the same view, loved the staff , so nice, always around with a big smile, we needed to stay an extra night and made that possible without a problem, the restaurant was great the food was so good! Every morning we had breakfast brought to our room with a smile, overall we loved our stay there

Ok hotel. The good: breakfast was great, although only a few choices. The view overseeing the lake is stunning. The staff is really nice. The bad: 1. no blanket was provided, only a thin bedsheet. The ac was a window unit and was installed at the same height as the bed, pointing directly at the bed and at a distance of about 3 feet from the bed. That plus a thin sheet made it uncomfortable. 2. Loud group party at the billiards table area until about 3am was annoying. Called the desk and they said they'd take care of it but it still went on for two more hours. Lastly, I had a bad experience booking a Taal tour with the desk. Agreed on a price for a complete package, then when we arrived to get on the boat they didn't honor the agreement I made with the desk.

The parking lot was a mess...please get rid of the junks. Before you could leave and enter the gate you need to notify the front desk to ask someone to open it. Door locks of rooms are outdated already. Bathroom is not kept tidy...curtains and bath towels are old. No wifi in each room and as they claimed that they have wifi in the lobby and other public areas, there's no signal. Even for globe, smart and sun mobiles no signal in rooms. Choices for complementary breakfast very limited. Its really not worth the price i paid for as compared with other hotels in tagaytay with the same price range. Basically, its just the view is what you're paying for. I was disappointed with my stay.

It was nice staying in the hotel with a marvellous looks of the Taal mountain. The bed was so comfortable as the sheets and all amenities alike. I didn't like the restaurant menu wasn't a profisional like other hotel's restuarants so as thier food quality. I had to eat my breakfast at McDonald's next door!

The staff are excellent welcoming and always at our service. Rooms clean, the stores boutiques restos at waliking distance. The breakfast is very good, but definitely needs a variety! We could not eat sstraight for 8 days the same thing. Disappointed to discover that drinks (coffee or juices) are not included in the complementary bfast. Never in my life heard of that! 45 yrs of travelling around the world!