어반 리빙 젠 호텔 Inc.

price is okay staff are not okay! security guard sleeping!!! maybe he got issues and was working during the night that's why he's been sleeping during the day time the front office staff is just beside the security and could have told the man not to sleep or else ... housekeeping staff who opened the door at 7 a.m. without knocking and feeling no guilt or bad of what he did. apologized because he had to and not because he doesn't feel it is right

i had a very terrible and terrifying experience about this hotel let me first start with the positives the room and the ambiance of the hotel is really nice the fish pond in the center is very relaxing room are so-so for the price now lets get to the negatives the staff from the security guard who always sleeping from the time we checked in and the time we left for dinner and after dinner still sleeping. the funny thing is when he helped us with our heavy luggage, he took the one with the lightest with the only luggage with the wheels. 2nd the front office staff who goes to the toilet room often. when we checked in the hotel it seems that we are not guests but rather additional work for her. she did not explain that there is wifi in the room and just went to the toilet afterwards, so when we went downstairs after 30 minutes spending in the room she was still in the toilet said the sleepy security guard. talk about diarrhea! 3rd and the most terrible experience is da da da dannnnnn..... the housekeeping staff who opened my room at 7 a.m. because as according to him he has to do room check. HE DID NOT KNOCK. he just put his key in the door knob and opened the door. when i asked him; me being in a sleepy voice, why didn't you knock. He answered, because he is doing room check. after a long pause he apologized. normally a person knowing his mistake will immediately be shocked and apologize or just close the door fast and run away. but he didn't feel wrong of what he did