오아시스 아우룸 181 호텔

Room is very spacious. However when I first arrived, there was a puddle of rusty water next to the toilet. The staff was responsive to show up but they only placed some floor mat to soak up the water and covered up the stain. They did compliment me with some free water but not sure if they ever fixed the leak. One of the reason I reserved this hotel was to enjoy the harbor view. When I woke up in the morning and opened up the curtain after checking in late at night, the expansive view of the harbor was tainted by streaks of dirt on the large exterior glass. It was a major disappointment in my books. The hotel should be rated between three to four stars. The staff was polite but interestingly replying in English consistently while I spoke in Cantonese. I eventually spoke to her in English instead. Never had I that experience anywhere else that the staff does not match my preferred language.

Yes

Room was clean and has a great view. Comfortable bed, good window shade that made the room very dark at night. The restaurant in the 3rd floor has good food. Only think not satisfying was that I had to wait till close to 2 pm to get my room. They will not give your room early. Also the upper harbour king rooms all face the emergency exit doors, not a good fengshui layout

客房濶趟舒適，職員有禮 會主動幫忙非常好。海景景色一流！有新自動恒温水機，窗簾自動化 好好！值得再去。

員工友善並且可以及時提供協助