Hotel Park Palace

When I arrived at the hotel, none of the three rooms assigned to me were clean, and I was asked to wait for half an hour while they were cleaned. Upon entering the rooms, I found that the curtains on the windows were torn, crudely tied up, and dirty, which was completely different from and much worse than the photos shown during the booking process. The toilets were also dirty. The paint was peeling off the walls. The springs under the bed were poking through the mattress, making it uncomfortable to sleep on, and the water heater in the bathroom was not working. I had to go to another room to get a bucket of hot water to bathe. There was no TV connection in the room, and the actual condition of the room was completely different from the photos shown by Agoda at the time of online booking.

Hotel Staff were courteous and friendly. However the property is at an inaccessible location inside Musjid Bunder where only two wheelers can go. & the amenities need to improve (clean bedsheet, clean towels, soaps) etc.