켄트 베이워치 스위트

New clean property. Although room has small kitchen, ther are no utensils so you cannot cook. Like all Indian hotels we visit only one towel provided. You need to ask for more.

Excellent room and value for money

The location of this property is perfect, and the reception area was super clean. Our 1 BHK room was okay and featured a nice, partial backwater view. The pool also offered a lovely lake view, though it is quite small. The kitchen came equipped with a fridge and an oven, along with two very clean plates and spoons.However, the management needs a lot of improvement. As soon as we entered, we noticed AC water leaking (though housekeeping did sweep it away quickly). The kitchen sink also had clogging issues. The biggest problem is understaffing. This is a huge building with easily over 50 rooms, but it felt like one single person was managing everything. We were travelling with a kid and requested a basic bucket and mug. It took multiple follow-ups and almost 20 minutes to arrive because there simply wasn't enough housekeeping staff. It has great potential, but the service is lagging.

Very pleasant location .

Booking the same property for a 5 th time, and the first time i felt a worst experience ever. The management of the staff was unprofessional. First of all, we were unable to choose the room, the given room was not properly maintained. Wifi was not provided to the room, even it was mentioned in the description. Basic requirements were not inside the room(tea/coffee powders.., sugar etc.) Which was provided when we booked earlier. Will never gonna book the property again, never gonna suggest too... Most inconvenience faced was the service of the staffs... Charging ₹40 for a bottle of normal mineral water was felt too overrated, while buying the didn't mentioned that too... Roofs were leaking, added the pictures for reference. Totally unhappy, and not worth for the rate.., can't believe it's a 4 star hotel.. So sad..