더 그레이스 호텔, IGI 공항 근처, 뉴델리

I was coming from Dubai. Driver was their with a warm welcome with a proper plug card. hotel look quite nice. Nice big room with clean bathroom, Lovely Indian food. my wife loved it very much, staff was very humble and nice. Services was very awesome

The total experience right from the point I called them from the Airport is horrible. Someone picked up the call and when I asked what's the best way to reach the hotel, the fellow asked me to wait right there and came along in his own car! The hotel is just about 5 mins from the airport and he ripped me off of Rs.400 as taxi. The hotel room was disgusting. The sheets and bed were not even seen a wash. I think they don't have the system of cleaning anything at all. The bed linen was awfully dirty and clumsy. I couldn't sleep on the bed (even after they changed it). I had to spend all night sitting in a corner. They said before I arrived that they have a room-service and a restaurant whereas when I wanted to order food, the room-boy said they don't have and obliged to bring me food from a nearby restaurant. I don't know where he brought food from, it was again, awful and they ripped off another Rs.300. Overall, they seemed like a bunch of thugs and I STRONGLY recommend NOT to go to this hotel.

NOT A GOOD STAY.

Todo el personal, especialmente los chicos de la recepción muy, muy amables y solícitos pero fallan en limpieza de las habitaciones y en especial los baños necesitan una limpieza profunda y una cortina para la ducha pues se inunda todo el baño cada vez que te bañas y no hay como escurrirlo. No usé las toallas pues su aspecto era percudido y mal lavado. El desayuno incluido siempre estuvo incompleto y no hay forma de que entiendan qué es un huevo frito. A mi modo de ver requieren urgentemente un jefe de mantenimiento que revise con criterio internacional las condiciones de limpieza de los baños y habitaciones y dirija el personal.

Decent hotel. Resturant was closed but they offered room service. The roomservice boy woke us up at 01am to get the trays. Not what you want when your going travelling the next day. It had warm water and was semi clean.