팹호텔 브룩 엘란 비만 나가르

We had the most terrible experience with this hotel. I made the booking through Expedia in the US. Expedia charged us for the whole stay upfront. We got a confirmation email explicitly stating that we did not have to call to reconfirm - our reservation was already confirmed. Thus reassured when we arrived at the hotel the front desk staff said they had no information about our reservation and would not be able to accommodate us. Despite our repeated pleas they refused to budge. We called Expedia who in turn tried to reach the hotel but couldn’t get through. Long story short, after a frustrating two hours - particularly for small children and seniors in our party - we had to look for another hotel on our own. Extremely disappointed with both Expedia and this hotel.