로얄 파크 리조트

I am from Dubai and booked 2 luxury rooms for my family on our annual vacation. Hotel location was excellent and our overall stay was comfortable, however, particular mention has to be made about cleanliness and daily linen change which unfortunately was not happening as same bedsheets used to be made up. On pointing out to the housekeeping, they were changed. Secondly, the attitude of Mr. Sunil (the manager) was dissapointing. I had spoken to him 2-3 times before arrival, which was met with enthusiastic replies. However, on meeting personally, all the queries were replied couteously but with looking into guest eyes or without any interest whatsoever.One of the rooms main door latch was broken on arrival, which was pointed out 2-3 times, but no one paid heed to. Gymnasium and games room was hardly maintained as most equiptment was rusted. Room service staff, however, were excellent in service. Buffet dinner and breakfast was good quality. WIFI connectivity was very very poor and used to go off every 2-3 minutes.

Old rooms, food mentioned under menu is never available when you need, food is not upto the mark, the view also is not that great..

Stayed with family and hotel staff made our stay very comfortable.

It’s really nice hotel nearby all the location Mall Road, Solang valley 1hr from bike, Kasol 2.5hrs, and room is too big, room service is too fast, laundry service also available ,food is also tasty. They provide you everything which you want bike, car help you in every terms. I really recommend this hotel to family, couple etc

Overall good value for money.