베스트 웨스턴 히말라얀 모날

The management and staff went above and beyond to provide world class customer service!! Would highly recommend this wonderful place to anyone needing a respite from the daily grind and nature at your fingertips!💜💜

This hotel is very well located. The rooms are very beautiful and very cleaned . Staff are very helpful in nature. According to my opinion this hotel is Manali's No. 1 hotel.

Nice and modern hotel in a beautiful landscape. Very good service and delicious food!

I arrived late night and was worried at first due to the bumpy winding road whether our gps was wrong. Luckily we checked in ok. I found the food to be really great both room service and for breakfast. Sanjay made my morning breakfast experience exceptional with his genuine concern & attention to detail and warm professionalism. I always started my day satisfied.

For a 4-star or for that matter, hotel- this one is a blot on the hotel industry. The hotel owner (or MD as he calls himself),Mr.Vaibhav is the most clueless hospitality man, if we can call him that.Some examples : 1. There are no fixed buffet times, apparently because these were 'blackout' dates, 2. No room service, except when we go to reception, demand a menu and create a ruckus, 3. No power supply in the gym. On our last morning, I woke up morning 0630am to discover that the hotel has no power and no back-up running. Called hotel managers, but no response, went out in the dark and cold(-4deg C) to search for staff and found two clueless security staff. Imagine cold water, no cameras working and a kid to manage to with family. We left hotel at 0830 am and till then there was no power. Forecasting the worst, we had settled our bills the night before thankfully. It was the worst nightmare ever. THIS HOTEL'S LICENSE SHOULD BE CANCELED AND THE HOTEL OWNER SHOULD BE PUNISHED LEGALLY. Attaching spooky pics of the hotel. There are many more stories but hopefully the above should suffice. There was only staff named Ravinder who knew what he was doing, and saved us a few times.