호텔 시티 캐슬

Convenient location, good rooms, helpful staff

Seedy hotel. No family should stay at this dirty hotel.

Poor experience, food was not good,

Not happy with services and hygiene.

We understand that this is a budget hotel and did not have high expectations. We chose this hotel as it was for just one night and a bit closer to station and Golden temple. However we had informed the hotel staff 15mins before our arrival and even ordered food from their inhouse hotel so that food could be served once we check in. We reached at 2pm and were told that it will take 25-30mins to get our order ready as they had not given order for food. After lot of follow up and escalation to the owner Prabhjot who had taken our order, our food finally arrived at 3pm. No towels were provided despite of repeated reminders. Rooms not very clean. Frequent power outages. We were given room near reception which is the worst room where you can hear road noises. There was literally no privacy. Will never stay here and would recommend to spend a bit more and stay in better hotels.