파인 부시 스위트 올버니 유니버시티

The young lady at the desk was extremely nice, but the building and the room smelled so bad of disinfectant we could hardly breath. The room was not as advertised. One queen bed which looked clean and a small sofa bed with torn arms and the carpets were so dirty. The advertised kitchen had no utensils or dishes and glassware.

They are in the midst of selling and renovated the property and would never stay again. The room smelled horrible and it was clear they were airing at the room since the windows were wide open when I arrived. Front desk staff is only available between 10am-6pm so not very convenient for working people. There was NO toilet paper, the shower DIDN'T WORK, and the iron was broken. They offer for you to trek across their parking lot to ask for help from another hotel. Was horrible and would never stay again.

Hallways were run down and smelled like old Chinese food. Had to keep the windows in my room open to get rid of the smell, window screens were ripped. The room itself was adequately cleaned, not pristine, but I was pleasantly surprised due to the state of the property.

I actaully booked a room through Expedia. With that if someone books through them they cancel out the third party. I was not updated. I showed up, thought he just pronounced my name wrong and gave me a room key after asking if he could charge my card on file i said yes and wenr ro my room. About 20 min later he comes to the room and says the card didn't go through, i knew that was incorrect so i followed him down. Upon rechecking the reservation i was put into someone elses room and additionally they were in fact sold out of rooms and i was to go across the parking lot to another hotel where they would fulfill my reservation. I was not emailed called or informed of this at any point. I have to gather my rhings and go to the hotel across the parking lot. What sucked was I was in a suite which was what i wanted and was directed to an Inn. Don't get me wrong it was clean but not the suite with a kitchenette that i wanted. When i arrived to the new hotel they had no reservation for me waiting 10 minutes they found an unopened email about my situation and to book me a room there. Luckily they had a couple of regular rooms left so i at least had something. So it was very disappointing how it was handled. So i would say book through them on phone