호텔 리우 에메랄드 베이 - 올 인클루시브

Really enjoyed our time here at the resort. Found that it was very clean. The room was OK. The mattress felt springy though. And I would’ve liked the flatter pillow. The air conditioning was a bit loud as well. I know that’s tough to work with, but it was something that my wife complained about a lot. Food was good. Staff is very friendly!

Beautiful view of pools and beach

Stayed for a week and everything was perfect from food, amenities, room and the view is so romantic. Elevators would only take 1-1:30mins.the longest to wait. Bands by the beach at sunset was fun too.

The entire hotel is kept spotless. Very efficient and friendly staff. Cleanup is ongoing throughout the day and night.

It was great ! The suite room was awesome. Service is great too. The laundry part is a bit sketchy. We had to get our clothes washed. Simple right? Well a supervisor had to come and check our clothes out. Fine no problem. She then gave us an option of either 48 hours or 24 hours return of our clothes. Well we weren’t in a hurry so we said 48 hours. But then this is when it gets tricky. Our receipt that we signed for 48 hours got switched to 24 hours! We were so mad because it cost us $75 for 48 hours now they want to charge us $150 for laundry that we signed for 48 hours, they are switching it to 24 hours without our confirmation!! At it will cost $150 for laundry!!! We went to the front desk right away . There was no apology given. They fixed it that’s it. So if you are going to get your clothes washed be very careful. Look out for what you are signing and be aware of everything! It was an ok stay except for the laundry mishap . The service was great. Use their app RIU , it helps with making reservations to the restaurant. The restaurant were ok. Nothing to write home about .